Shipping & Payment

Shipping costs

The term "shipping costs" includes the costs for postage, packaging and logistics. The shipping costs include the statutory VAT and depend on the type and nature of the product. Please note that individual products may be subject to individual shipping costs. You can find an overview of the possible shipping costs here. The exact amount is displayed in the shopping cart or in the checkout area.

Shipping costs within Germany

Free standard shipping from an "order total" / "invoice value" of 80 € within Germany.
Below that only: 3,95 EUR.

Delivery time: 3-5 working days (for immediately available items from order)

International Shipping

Delivery time: 1-2 weeks (for immediately available items from order)

Belgium (EU), Luxembourg (EU), Netherlands (EU), Austria (EU):Free standard shipping from order total / invoice value of EUR 80, below EUR 6.90. France (EU), Czech Republic (EU):Free standard shipping from order total / invoice value of EUR 150, below EUR 9.90. Italy (EU), Hungary (EU), Slovakia (EU), Slovenia (EU): Standard shipping 14.90 EUR. Portugal (EU), Spain (EU), Ireland (EU):Standard shipping 19,90 EUR. Finland (EU), Estonia (EU), Latvia (EU), Lithuania (EU), Greece (EU), Romania (EU):Standard shipping 24,90 EUR. We do not ship outside the European Union.

30 day easy returns

  • Any Reason
  • Fast Refund
  • Up to 30 Days
  • Unopened and in original packaging

You may return any product purchased directly from GRIMM's on the web shop as long as it is unopened and in its original packaging and within 30 days from the date your order was shipped.

If we receive your return and it meets our return policy, we will refund the full purchase price.

The refund applies only to the specific item and excludes any shipping charges. If the item was originally shipped under a free freight offer and the return would invalidate the original offer, the refund will be reduced by the amount of freight charges that would have been payable.

Postal address for simple returns:

Grimm's GmbH
Returns Service
Porschestraße 3
73269 Hochdorf

Please include the following with your return:
Your name
Your order number
Date of your order
Details of the items you are returning
Reason for your return (this helps us to improve our product descriptions and processes)
Further information:Returns at your own expense.

We recommend using a trackable parcel service for added security. Refunds will be issued based on the original payment method