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Rainbow Turtle
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What makes GRIMM'S so special?
We design, produce and distribute special wooden play materials and furniture for children of all ages.
Tradition & Quality
Our family business has been in existence since 1978 and produces exclusively in Europe with loving craftsmanship and very high quality standards.
Safety and Trust
All colours and oils are non-toxic, saliva-proof and completely harmless & safe, confirmed by regular internal and external tests.
Educationally valuable
Children can develop particularly well through free play in a child-friendly environment. Using their imagination to shape their play strengthens them for the future.
Naturalness & sustainability
Wood is renewable, robust and repairable. We use wood from sustainable forestry and preserve the natural properties of this special material.
Design & System
All our play materials & furniture leave room for the imagination and also fit into a well thought-out system so that everything can be combined with everything else.
Cross-age diversity
The play materials and furniture grow with the child, which means that the same product can be used in different ways depending on age and ability.
What makes GRIMM'S so special?
We design, produce and distribute special wooden play materials and furniture for children of all ages.
Tradition & Quality
Safety and Trust
Educationally valuable
Naturalness & sustainability
Design & System
Cross-age diversity
Together through thick and thin
Our Rainbow Turtle
When I was a little turtle,´
I always heard that turtles were slow and cosy and a bit lazy. I heard it so often that I almost believed it. So most of the time I was also slow and cosy and a bit lazy.Until the day I met a child.
Not a turtle child, but a human child. The child had obviously never heard of turtles being slow and cosy and a bit lazy and it took me outside and ran off with me.Can you imagine that?
We ran across meadows and over tarmac and over moss and over gravel. Uphill and downhill, through puddles and dust. And we didn't sit still all day. I never thought I could do that. I'll still remember this day in a hundred years' time, when I've forgotten everything else. Because that day I realized that I can be anything and do anything with you.I will go with you wherever you want!
Push & Pull Along
Frequently asked Questions (FAQ)
Yes, find out about our GRIMM’s 30-Day Easy Returns Policy, and check your return qualifies.
30-Day Easy Returns
- Any Reason
- Fast Refunds
- Up to 30 days
- Un-opened and in original packaging
You can return any products you have purchased directly at GRIMM’S webshop as long as they are un-opened, in the original packaging and within 30-days from the date we shipped your order.
When we receive your return, if it meets our return policy, we will issue a full refund of the purchase price.
Refund will be for the item only and excludes any shipping. If the item was originally shipped as part of a Free Freight offer, and the return would invalidate the original offer, the refund will be reduced by the amount of the freight that would have been payable.
Postal Address for Easy Returns:
Grimm's GmbH
Retouren-Service
Porschestraße 3
73269 Hochdorf
DE
Please include the following with your return:
- Your Name
- Your Order Number
- Date of Your Order
- Details of the Item(s) you are returning
- Reason for your Return (this helps us to improve our product descriptions and processes)
More Information:
- Postage is customer's responsibility. We suggest using a trackable service for added peace of mind
- Refunds will be issued based on the original payment method
- Please allow up to 5 working days, once your item has arrived in our warehouse, for your return to be processed
Missing, Incorrect, Damaged or a Return Under Warranty?
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Is an item missing from your order?
Have you received an item different from what you have ordered?
Is the item you have received damaged?
Does the item you have received seem faulty in any way?
Missing, Incorrect, Damaged or a Return Under Warranty
-
Is an item missing from your order?
Have you received an item different from what you have ordered?
Is the item you have received damaged?
Does the item you have received seem faulty in any way?
Our team works hard to minimise errors and, we stand 100% behind the products we produce. We also know mistakes do happen and understand not all products will arrive perfect!
For this reason, we personally address all issues falling outside our standard 30-Day Easy Return Policy.
Please be in touch with our team and we will work together to resolve your query.
customercare@grimms.eu