Repair / Breakage

Grimms stands for quality and long life. When making our toys, we carefully select the wood without defects. At each step, the quality of the wood is checked. But wood lives and responds to air changes. Wood is a natural product and not indestructible, so we can not rule out that something breaks.

Children may be advised and prompted to use caution with their special toys. However, if something breaks, you can repair the damage with wood glue. For this purpose, we have prepared a small first aid kit for you, which you can inquire at your dealer or from us.

If the reason nevertheless a clear lack of the product was, we accept your complaint naturally gladly. 

Bought at one of our Retailers?

Please contact your dealer where you bought the goods. Goods that have not been ordered directly from us can only be returned to the dealer.